jbet Privacy Policy – How We Protect Your Data

1 Introduction

jbet operates the online gaming platform at jbet.pw and the associated mobile application. This Privacy Policy applies to all users who register for, access, or interact with the jbet platform from the Philippines.

By creating an account and using jbet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, you should not use the platform.

jbet is committed to protecting your privacy in a manner consistent with the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This policy outlines our responsibilities and your rights under that framework.

2 Personal Data We Collect

jbet collects personal data in the following categories:

We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not store full credit card numbers or cryptocurrency wallet addresses.

3 How We Use Your Personal Data

Your personal data is used for the following purposes:

• Account Management: To create, verify, and maintain your jbet account and ensure only you have access to it.
• Identity Verification (KYC): To confirm your identity and age in compliance with applicable regulations. A valid Philippine government-issued ID is required.
• Transaction Processing: To process PHP deposits and withdrawals via GCash, Maya, Philippine bank transfers, and other supported local payment methods.
• Platform Security: To detect and prevent fraud, unauthorised account access, money laundering, and other prohibited activity.
• Customer Support: To respond to your enquiries and resolve account or transaction issues.
• Platform Improvement: To analyse usage patterns, identify technical issues, and improve the jbet experience for Philippine players.
• Responsible Gaming: To monitor for signs of problem gambling and apply account controls where appropriate, including self-exclusion and deposit limits.
• Legal Compliance: To meet obligations under Philippine law, including the Data Privacy Act of 2012 and any other applicable regulations.

4 Data Sharing and Disclosure

jbet does not sell, rent, or trade your personal data. Your information may be shared with the following categories of third parties only where necessary:

• Payment Processors: Philippine payment service providers (such as those facilitating GCash, Maya, or bank transfer transactions) receive the minimum data required to process your transaction.
• Identity Verification Providers: Third-party KYC service providers who assist in verifying your identity documents securely.
• Technology Partners: Hosting, security, and platform infrastructure providers who process data under strict confidentiality agreements.
• Legal and Regulatory Authorities: Philippine government agencies, courts, or law enforcement bodies where jbet is legally required to disclose information.

All third-party service providers who handle your personal data on behalf of jbet are bound by data processing agreements that restrict how they may use your information.

5 Security Measures

jbet takes data security seriously. The following technical and organisational measures are in place to protect your personal data:

• 256-bit SSL (TLS) encryption for all data transmitted between your device and the jbet platform.
• OTP (one-time password) verification for logins, account changes, and sensitive transactions.
• Role-based access controls that limit internal access to personal data to authorised personnel only.
• Regular security reviews and monitoring of platform systems.
• Secure storage of KYC documents with restricted access.

6 Cookies and Tracking Technologies

jbet uses cookies and similar technologies to operate the platform, maintain your session, remember your preferences, and analyse how the platform is used. This helps us deliver a consistent and functional experience across your visits.

The types of cookies used include:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit.
• Functional Cookies: Remember your settings and preferences across sessions.
• Analytics Cookies: Collect anonymised usage data to help us understand how players navigate the platform.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain features of the jbet platform.

7 Data Retention

jbet retains your personal data for as long as your account is active. If you close your account, we will retain the minimum data required to comply with Philippine legal and regulatory obligations — including KYC records and transaction history — for the period specified by applicable law.

Data that is no longer required for any legitimate purpose will be securely deleted or anonymised in accordance with jbet's internal data management procedures.

8 Your Data Rights Under Philippine Law

Under the Philippines Data Privacy Act of 2012, you have the following rights regarding your personal data held by jbet:

• Right to be Informed: To know what personal data jbet collects about you and how it is used.
• Right of Access: To request a copy of the personal data jbet holds on you.
• Right to Rectification: To have inaccurate or incomplete personal data corrected.
• Right to Erasure: To request deletion of your personal data, subject to legal retention requirements.
• Right to Object: To object to processing of your data for specific purposes where permitted.
• Right to Data Portability: To receive your personal data in a structured format where technically feasible.

To exercise any of these rights, contact our support team via live chat or at [email protected]. We aim to respond to all data rights requests within 15 business days.

9 Minors and Age Restriction

jbet is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under 21. If we become aware that an account belongs to a person under the minimum age requirement, that account will be closed and any associated data will be handled in accordance with applicable law.

10 Changes to This Privacy Policy

jbet may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will notify registered users through the platform and update the effective date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of the jbet platform after an update constitutes your acceptance of the revised policy.

11 Contact and Privacy Enquiries

If you have any questions about this Privacy Policy or about how jbet handles your personal data, our support team is available 24/7 via live chat on the website and app.

For written privacy enquiries or data rights requests, contact us at: [email protected]

For concerns related to your gaming activity or responsible gaming tools, please visit the Responsible Gaming page.